Returns are easy and free!
And you have 30 days from the time your order was delivered to send it back.
Choose the option that best suits you:
Request your return on
www.spree.co.za/returns and select a convenient drop off point.
Pack the items you want to return, with the labels attached, in the original packaging they were received in.
Attach the barcode that can be found on your delivery note, in the return confirmation email or in the returns section in your Spree account to the outside of your parcel.
Make sure the returns bar code is clearly visible.
Then drop off your parcel during the drop off point operating hours. Ensure that the clerk scans your parcel’s returns barcode in your presence, when dropping it off.
This is essential for Spree to be able to process your refund.
If a courier delivered your order to your door you may request a collection via the same method on www.spree.co.za/returns.
Pack the items you want to return, with the labels attached, in the original packaging they were received in. Our courier partner will collect the parcel from the address you provided.
If your parcel was delivered to you via the post office, you can post your return back to Spree. Request your return on www.spree.co.za/returns.
Pack the items you want to return, with the labels attached, in the original packaging they were received in. Ensure the parcel is securely sealed. Post the parcel to the warehouse as listed on your original packing slip:
On the Dot - Spree QC, 31 Porcelain Road, Olifantsfontein,1666, Gauteng
On the Dot - Spree QC, 4 Packer Avenue, Epping Industria II, 7460, Cape Town
Send a copy of the waybill / receipt to email@example.com along with your banking details, in order for us to refund you for the cost of the postage of the return.